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Ping Monitor ​

Ping monitor checks, allowing you to see the load time and response size for every run.

"Availability" or "Ping" monitors check to see if an application is online. They usually use a simple HTTP client to make requests to the site. For consistency with other synthetic monitor types, New Relic use Google Chrome user agent. However, the HTTP client is not a full browser, and it does not execute JavaScript.

In our case, we use New Relic pings to https://www.interaction-design.org/about/copyright page.

What can affect general site availability:

  • DigitalOcean network issues (NY3 datacenter)
  • Global issues with the Internet (very rare event)
  • Web Application Firewall issues (not in use currently)
  • Other unknown issues

Plan ​

Often, ping monitor alerts caused by network issues. Usually you can ignore if we have an alert from a single location for a short time. But if it's for a long time (>5min) or for few different locations, you need to check network issues:

Next step is always unique, depends on results of your research.